1. Telemarketing may be done from a company office, from a call center or from home. It may involve either a live operator or a recorded message, in which case it is known as "Automated Telemarketing" using voice forecasting. "Robocalling" is a form of voice forecasting which is most frequently associated with political messages.
2. An effective telemarketing often involves two or more calls.The first call determines the customers needs and the final call motivates the customer to make a purchase.
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